All our Marina locations recommend checking in as close to 13:30 as possible. Each boat requires a significant amount of preparation before being taken out, and we need to ensure all guests are happy and confident before setting off. However, some flexibility is possible in certain situations if prearranged with the Marina. Please contact them directly by phone or email at least 24 hours prior to arrival.
Questions and answers
for your canalboat holiday
Your boat is designed and insured for a maximum of 4 or 6 berths. This includes babies and there is no flexibility. The party must include at least 2 able-bodied adults (aged 18 or over).
You pay the fuel deposit in advance which in most cases will be enough to cover the fuel used. The operator will calculate the fuel used at the end of your stay, and refund you for any fuel not used. In the unlikely event that you have used more fuel than covered by the deposit, a charge will be made.
It is ok to bring one or two bikes. But bear in mind that they must be stored on the roof of the boat, and it is your responsibility to bring sufficient rubber matting to protect the boat. Care must also be taken at low bridges.
A refundable security deposit of £500 is required. However, if you wish to cover yourself for this amount, we have arranged an Accidental Damage Waiver scheme at a cost of £50 (non-refundable). Exclusions apply so please contact the Marina for further information.